Which Call Centre Service Is Right For You?

Rather than try to offer a compromised 'one size fits all' solution, we offer three great services so you can choose the right one for you and your business.

Answer is a true pay as you go message taking service. We'll answer the phone in your company name, take a name, number and an accurate message. We'll then send you the message by email, text message, or our online portal. (Please note, we don't try and connect the caller to you with the Answer service) https://www.answer.co.uk/

  • Per message, not per minute
  • £1/call (falling to 75p on larger packages)
  • No setup fee
  • No monthly fee
  • Free email
  • 10p/sms
  • Online Signup
  • Live in 5 minutes
  • True Pay As You Go
We can ask the caller any of the following:

  • Name
  • Company Name
  • Telephone
  • Who they wish to speak to
  • An accurate message

pureJAM is a Virtual Receptionist service designed to act as a front desk for you. We answer the calls in your company name then ask the caller the questions you specify. If you've asked us to we can try putting the caller through to your mobile or landline. Messages are then sent via email/text message/our online portal. https://www.purejam.co.uk/

  • Per second billing.
  • 70p-85p/minute dependant on package
  • No setup fee
  • Packages from £30 / month
  • Free email
  • 5p/sms
  • Online Signup, live in 5 minutes
  • Calls Patched to your Mobile/Landline
  • Easy to change instructions based on status
  • Update your status via SMS / Twitter
We can ask the caller any of the following:

  • Name
  • Company Name
  • Telephone Number
  • Who They Wish To Speak To
  • An Accurate Message
  • Email Address
  • Postcode
  • Postal Address
  • Alternate Phone Number

JAM is our flagship service. We can do any inbound call handling on this service including: emergency call outs, product ordering, first line support, advanced message taking and much much more. http://www.jam.co.uk/

Rates are dependant on package we build for you and the exact requirements. Packages start from 85 / month. Please enquire for more details.
Entirely bespoke solutions, based on your needs. We can handle anything from small highly technical call handling right the way through to large inbound campaigns.
Because JAM gives you an entirely custom package, we can ask the caller any combination of questions and send that data to you via email / SMS / our web portal.

Alternatively we can use your own website to input data from callers. Please contact us with your requirements.
All of our services benefit from the following:

  • We've been in the business 47 years, so we know what we're doing.
  • Award winning operators answering all of your calls.
  • Rigourous quality control.
  • Low call pick up times, and a world leading answer rate.